Officio

Live in an afternoon. Without a new number.

Officio is an AI office manager for home-service businesses. Here is exactly what happens, from the call ringing to the invoice being paid.

  1. 1

    Keep your number

    You do not get a new number and you do not reprint anything. The number on your van stays the number on your van — you forward it to Sarah with a short code from your carrier, and you can switch that off whenever you like. Calls ring your handset again the moment you do.

  2. 2

    We load your work

    Your services, your prices, your opening hours, your service area, and which jobs need a person to look before they are quoted. Sarah does not invent a price — she reads yours. If a job has no rule, she says so and takes a message rather than guessing.

  3. 3

    She answers in your voice

    Not a menu and not a hold queue. She picks up on the second ring, greets the caller as your business, and talks. She handles interruptions, people talking over her, bad lines and background noise on a job site.

  4. 4

    The job lands in your calendar

    Booked against the right technician, in the right slot, with the travel time and the duration your service actually takes. The customer gets a confirmation text while they are still on the phone, and a reminder before the appointment.

  5. 5

    The paperwork chases itself

    The quote is written and sent. If it goes quiet, it gets chased. The invoice goes out when the job is done, and follows up when it goes overdue. None of this is a task waiting for you in an inbox — it is finished.

  6. 6

    You see everything

    Every call has a recording and a transcript. Anything Sarah could not handle — an unusual job, a complaint, a price she had no rule for — is written up and escalated to you with the recording attached. You decide what happens next.

What Sarah does

Not a chatbot bolted to a phone line — the work an office manager does.

Answers every call
Day, night, weekends, and while you are under a sink.
Books the job
Into the right slot, with the right person, allowing for travel.
Quotes from your pricebook
Your prices, never a number she made up.
Takes deposits and payments
Sent as a link the customer can tap.
Chases invoices
Politely, on a schedule, until they are paid.
Remembers the customer
The last job, the address, the dog that bites.
Escalates what she cannot do
With the recording, the transcript and a summary.
Texts confirmations and reminders
With consent recorded, word for word.

What she will not do

She will not invent a price, promise a slot that is not free, or claim a text has been sent when it has not. When she does not know, she says so and takes a message. A confident wrong answer costs you a customer; an honest one costs you a callback.

Hear her before you decide

The demos on the home page are unedited recordings of real conversations. Judge the voice for yourself, then tell us about your business.

Hear the demosJoin the early list